Lifetime Warranty
is backed by our Lifetime Warranty:
- From day one: solid sterling silver, never plated, so it won't fade, flake or rust.
- Within 72 hours of delivery: scratches, damage or errors are repaired or replaced free of charge, shipping included.
- Up to 12 months: if it breaks because of a design flaw, we repair or replace it free of charge.
- After 12 months, for life: breakage from a design flaw is repaired or replaced for at a discount of the item's price.
Not covered: scratches and dents from wear, lost items, natural tarnishing, damage from misuse, or changes made by anyone other than NineTwoFive.
Once you receive a new or repaired item, your warranty starts again.
